Frequently Asked Questions
Standard production time is 5-7 business days after art approval on normal runs of 500 pieces or less. On orders of 500 pieces or more, contact our customer service department for specific production times. If you need your order rushed, we require written (email is fine) approval and *rush charges will apply at 35% of order total.
Fashion fit tees will fit smaller than a standard Gildan, Jerzee or Hanes t-shirt. Think of it as a European/Vintage cut tee. However, we have the ability to provide you with any t-shirt you like, just ask us.
Great question. First off, know that EVERY output device will differ - this is reality due to a whole lot of technical reasons, such as, tonal compensation, ink density, ink values, etc., etc. Virtual proofs or "Monitor Viewing" is in theory impossible to reproduce with printed ink, though some output devices (computer printers) can get close enough to make most buyers happy. Monitors display color in RGB (light) which is beyond the visual spectrum that printed inks can reproduce in 4-color process (CMYK). Ink jet & Laser printers DO NOT print in RGB, they will always convert this color space to CMYK. So, your color paper proof (paper) will only be as close as the output device allows. NEXT, the image must overcome another conversion. The image info must be separated into a screen for each color, CMYK, then printed with inks that differ from the inks in the paper proofing device. There is no way around this. Printing T-shirts is a different animal than printing paper. Furthermore, the texture of the fabric will affect the color balance. That said, Render Apparel has gone to great lengths to make our final printed T-shirt as close as possible to the original file. IMPORTANT: ONLY a printed T-shirt is considered a proof for final judgment. Render Apparel WILL NOT be responsible for moderate shifts in color or effect if only a virtual proof or paper proof is used. What about spot color? Same thing applies. The key here is Pantone matching. A monitor will not accurately display Pantone colors. Paper printed in CMYK will NEVER match Pantone colors. The only way to know what you get on a T-shirt is to allow time & expense for a product proof.
Invoices are processed and emailed out the day after your order ships. You will receive an email copy of your invoice through the mail within 48 hours of when your order ships. All customers pay for their initial orders with credit card or check upon completion of project until Render Apparel, LLC has set you up on terms.
We send out PDF Art Approvals. Our goal is to send it 5 days before your ship date, but rush orders will likely have proofs sent last minute (24-48 hours before production. WARNING: Our art department is very busy and can rarely make exceptions. If you need art proofs faster than 5 days before your print date, then please contact our Sales Manager. Going on vacation is not a valid argument.
The most important aspect is file resolution. At final imprint size, it is best to have 300 dpi or higher. We can use 150 dpi, but this is the point where edges & definition start to suffer. The most commonly used file types are .PSD, JPEG, .TIFF or even an Illustrator .AI file.
Rates differ depending on complexity of designs and all elements involved. Standard rates start at $65/hour. Contact artwork@renderapparel.com for a more detailed quote.
By email or phone call. We are easy to work with, just don't take advantage of our expertise. We like to know what your needs are from the start, such as quantities, sizes, garment, your art or custom designed art from Render Apparel, in-hand date etc... All of these have an impact on price and in-hand date, so the more you can tell us the better, however, we can work with just about anything, and have!